--- title: "AI on your team’s real work · Update Labs" description: "AI adoption for SMEs: Microsoft 365 Copilot, Claude and Gemini on the work that repeats, with data rules, a prompt playbook and assistants in your tools." url: https://updatelabs.it/en/lab/tech lang: en --- # Tech Lab to hand the work that repeats over to AI The work that repeats moves into the tools your team already uses: Microsoft 365 Copilot, Claude or Gemini. You start with a map of what AI can do at your company, write one page on what can be uploaded and what can’t, and test it on real documents. People keep the work where a decision is needed. ## What changes at your company The work you’ll see happening, one piece at a time. 1. at the start ### You know which work to give to AI A map of the jobs that get done the same way every time, with the hours they cost each week and the order in which to start. 2. on data ### Everyone knows what can be uploaded One page that says what goes into the AI tools and what stays out, with examples from your own work. People stop asking for permission and start trying. 3. in everyday work ### Good prompts belong to everyone What works lives in a shared playbook, written on your documents, instead of in the head of whoever learned first. 4. on the work that repeats ### The draft arrives ready to check A reply to a client, meeting minutes, a quote: the assistant prepares it from your documents, and whoever signs it reads it through. 5. at the end ### Your team keeps the tools running One person updates the playbook and the assistant when something changes, without calling anyone. ## Start from the step you need Every step leaves you with something, even if you stop there. Most companies start with the AI Map if they have no licences or don’t know what to use them for, with AI Adoption if the licences are there and few people use them, and with the Assistant if there’s one specific job to take off the desk. first step usually three days ### AI Map You know which jobs at your company AI can do, which one to start with and how many hours come back. [See what’s in the map](https://updatelabs.it/en/lab/tech/ai-map) the path 8 to 12 weeks ### AI Adoption Your team uses Copilot, Claude or Gemini on real work, with written rules and a prompt playbook built on your documents. [See the four phases](https://updatelabs.it/en/lab/tech/ai-adoption) what stays 4 to 6 weeks ### Custom AI Assistant One repetitive job comes off the desk: an assistant built on your documents prepares it, and your team knows how to update it. [See an assistant from start to finish](https://updatelabs.it/en/lab/tech/custom-ai) ## If you’ve tried before > You bought the licences, and two people use them. You tried an automation that nobody opened after three weeks. > > It happens when the tool arrives before the rules, and nobody at the company is in charge of keeping it running. You start again from there: where AI actually helps, what can be uploaded, who looks after it after the first month. ## The 12 solutions, three per Lab If what you need sits in another Lab, start here. [Strategy Lab](https://updatelabs.it/en/lab/strategy) - [Update Check](https://updatelabs.it/en/update-check) - [Update Next](https://updatelabs.it/en/lab/strategy/update-next) - [Update System](https://updatelabs.it/en/lab/strategy/update-system) [Learn Lab](https://updatelabs.it/en/lab/learn) - [ULP Courses](https://updatelabs.it/en/lab/learn/ulp-courses) - [Workshop and Full Immersion](https://updatelabs.it/en/lab/learn/workshop-and-full-immersion) - [Growth Program](https://updatelabs.it/en/lab/learn/growth-program) [Event Lab](https://updatelabs.it/en/lab/event) - [TrueStory Biz](https://updatelabs.it/en/lab/event/truestory-biz) - [B2CEO](https://updatelabs.it/en/lab/event/b2ceo) - [Custom Format](https://updatelabs.it/en/lab/event/custom-format) [Tech Lab](https://updatelabs.it/en/lab/tech) (you are here) - [AI Map](https://updatelabs.it/en/lab/tech/ai-map) - [AI Adoption](https://updatelabs.it/en/lab/tech/ai-adoption) - [Custom AI Assistant](https://updatelabs.it/en/lab/tech/custom-ai) ## Frequently asked questions Copilot, Claude or Gemini? It depends on where your team already works. With Microsoft 365, the first one to look at is Copilot, which sits inside Outlook, Word and Excel; with Google Workspace, Gemini. Claude is often chosen for long documents and for assistants built on your own material. They can work side by side, and the AI Map tells you who needs what. What shouldn’t go into AI tools? Anything you wouldn’t send to an outside service: personal data about clients and staff, contracts, documents under a confidentiality agreement. The business versions, which don’t use your data to train the models, change the rules. That’s why the rules are written on one page, tool by tool, with examples from your work. What is an AI agent, and do I need a developer? It’s an assistant that takes several steps on its own: it reads an email, looks up a figure, drafts the reply. Simple cases are set up inside Copilot, Claude or Gemini without writing code. Connecting it to your management software takes extra technical work: we do it in the Custom AI Assistant, or you ask a supplier, using the specification from the AI Map. How do you choose who helps you bring AI into the company? With four questions. Which job at your company would they start from, and why. What they wouldn’t let you upload. How they measure the hours that come back. What your team is left with when the work is done, and who keeps it running. Before you buy licences or call a supplier: the one-page policy and ten checks. [Email it to me](https://updatelabs.it/en/lab/tech#checklist) ## AI in the company, before you start: the one-page policy and ten checks Ten checks to run before buying licences or calling a supplier. Tick the ones that are true for you today. ### Where should we send the checklist? It appears below, and we email it to you too, with the outline of the one-page policy. ## Seven minutes to find out whether AI is the first step [Take the free Update Check](https://updatelabs.it/en/update-check) [Book an intro call](https://updatelabs.it/en/contact?offerta=call)